Privacy Policy

Your privacy is important to us

FreeflowLiving.com is a property of BuildMeTech LLC.

We at BuildMeTech (“BuildMeTech”, “we”, “our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you on this website. This Privacy Policy describes our practices with respect to information we collect from or about you (“Your Information”) when you access FreeflowLiving.com, the “Site”. By visiting the Site or using the services offered by the Site you agree to be legally bound by and comply with this Privacy Policy, so please do not use the Site or its services unless you have reviewed and understand its terms.

The information we collect and how we use it

We collect Your Information when you provide it to us when you register with us or when you access the Site. Our primary purposes for collecting Your Information are to enable us to provide you with services, to help ensure the quality of our services, to improve products and services of BuildMeTech and its affiliates, and ensure compliance with our Terms of Use.

More specifically:

  • Registration Data—The information you give us when you create an account includes your name, e-mail address, and whatever additional information you choose to provide (which might include your mailing information and phone number). As part of the registration process, you will need to create a password for authentication purposes. We use the information you provide to establish and maintain your account, to deliver to you the services you request, to provide related customer service, to ensure quality, to send you email updates and otherwise communicate with you, to facilitate your use of services and to improve products and services of BuildMeTech and its affiliates.
  • Data Submitted—We store and process any data you chose to submit through the FreeflowLiving.com chat interface in order to provide you with our services. We may also use that data to ensure quality, secure and improve the service (and any related software, models, and algorithms), and to detect and prevent misuse. Some additional details:
    • How we may use it: In addition to processing submitted data to generate output for you, other ways we may use such data include:
      • Spot checks and analysis to detect bias or offensive content and improve ways to reduce such occurrences;
      • Large scale analysis of anonymized submissions and completions to generally improve the service and underlying models;
      • Train and refine semantic search models to improve our search capabilities;
      • Train and refine classifier models to identify such things as bias, sentiment, and the like;
      • Train and refine aligned models to generally improve future versions of the models; and
      • Analysis to troubleshoot technical issues.
    • Who can see it: Your data is only visible to a limited set of employees of BuildMeTech and its affiliates working on providing services and support to the Customer, as well as to a small team of such employees monitoring for potential misuse.
    • How long we store it: We store your data only as long as is needed to provide you with our services and monitor misuse.
  • Tracking, Usage & Cookies Data (Customers & End Users)—We may automatically collect information about your use of the website, such as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and the like. Such information is collected through tracking technologies that may include cookies, web beacons, and statistical identifiers. Cookies are small data files that a website stores on the hard drive of the device through which a website user connects to the website. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website. To learn more about cookies, please visit www.allaboutcookies.org.

By using the Site or services offered by it, you are deemed to unambiguously agree to its use of cookies.

We use the information we collect automatically primarily to inform our efforts to provide an enhanced experience. Please note that we do not change system behavior of the Site or its services in response to “Do Not Track” web browser signals.

How we share your information

It is our policy not to sell or rent personal information, and we do not share personal information with third parties for their marketing purposes. We do not share the content you submit through the chat interface other than as described below.

We may share Your Information with certain third parties, as follows:

  • Our Affiliates. We may share Your Information with our affiliates to enable us to provide you with services, to help ensure the quality of our services, to improve products and services of BuildMeTech and its affiliates, and ensure compliance with our Terms of Use.
  • Service Providers. We may share Your Information with third parties who provide us with services, such as the designer of the Site and others who assist us with technology, data analysis, or similar services.
  • Acquirers or Assignees. In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of BuildMeTech or its assets, we may transfer any and all information that we collect from Site or users of its services to the acquiring party or assignee.
  • Entities Entitled Under Law. We may disclose Your Information as we believe to be appropriate in the following circumstances: (i) when required by applicable law, including laws outside your country of residence; (ii) to comply with legal process (iii) to respond to requests from public and government authorities; (iv) to enforce the terms and conditions for use of the Site or its services, including this Policy; (v) to protect and defend our rights and property; (vi) to protect the interests of BuildMeTech or others; and (vii) to permit us to pursue available remedies or limit the damages that we may sustain. We have no obligation to notify you of such disclosures, except as required by applicable law.

We allow third parties such as Google Analytics to use cookies or other technologies to collect information about Site and users of its services in order to provide analytics services based on a user’s visits to sites across the Internet and across other mobile applications.

How we protect your information

Protecting your information is important to us and we take commercially reasonable steps to protect it from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable and any transmission of personal information is at your own risk. We cannot guarantee the security of our databases, nor can we guarantee that the information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, any email you exchange with us may not be secure, and you should, therefore, take special care in deciding what information you send to us via email. We will not be responsible or liable for, and will be held harmless from, any damages, losses or causes of action arising out of or in connection with the disclosure of your personally identifiable information.

How to access and correct your information

You can send us an email to request access to, correct, or delete personally identifiable information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law, regulation, legal requirement, or applicable policy or cause the information to be incorrect.

Other Websites

The Site may contain links to websites operated by parties not affiliated with BuildMeTech. These linked sites are not under our control and we are not responsible for the privacy practices or the contents of any such unaffiliated parties or their websites. If you provide personal information through any such third-party website, the information will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties.

International Transfers of Information

By using the Site and/or its services, you are deemed to understand and unambiguously consent to the collection and processing of Your Information in the United States, with the awareness that the laws of those jurisdictions may provide different levels of protection for personal information than the laws of the jurisdiction where you are located.

Modifications and updates to this privacy policy

We may revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our use of information about you and will be located at freeflowliving.com/privacy-policy. If we make any material change to our Privacy Policy, we will notify you by posting a prominent announcement on the Site. Your continued use of the Site or its services after changes are made to it, is deemed to be acceptance of those changes.

How to contact us

If you have any questions about this Privacy Policy or our information practices, please contact us via email ([email protected]) with PRIVACY POLICY in the subject line.

Our intent is to promptly reply to every message we receive. We may also retain inquiries or comments you send to us in order to improve our services in the future.